Innovation and Digital

Consumer Policy Committee

Business at OECD’s Consumer Policy Committee engages with the OECD by representing businesses experience of upholding consumer trust while supporting innovation and competitiveness. Business at OECD’s Consumer Policy Committee facilitates dialogue between policymakers and businesses on emerging issues, ensuring that the OECD’s recommendations reflect market realities and support agile, risk-based approaches. Business at OECD’s Consumer Policy Committee meets regularly on an ad-hoc basis and engages in constructive dialogues with the OECD’s officials alongside delegation representatives and participates in the OECD’s Committee on Consumer Policy meetings twice a year.

Committee Overview

Discover the functions of Business at OECD's Consumer Policy Committee.

Why the OECD’s Work on Consumer Policy Matters

The work on consumer policy at the OECD advances trust and fairness in global markets by addressing emerging risks, digitalisation, and cross-border challenges. Through evidence-based research and analysis, the OECD supports governments and stakeholders in developing effective consumer protection frameworks and fostering informed consumer choice. This approach aims to strengthen international collaboration on consumer rights, digital safety, and sustainable consumption, while adapting to the fast-evolving global marketplace.

Our 2025 Priorities

Strengthen consumer trust in evolving economies and digitalising markets
Advance consumer education and foster digital literacy initiatives
Promote flexible and rigorous product safety regulations adapted to the context of rapid innovation
Enable effective information-sharing mechanisms to simplify cross-border operations for businesses
Support the establishment of standardised policies to improve recall protocols, manage supply chain challenges, and prevent the entry of illicit goods.

Our Engagement with the OECD’s Bodies

OECD’s Committee on Consumer Policy
OECD’s Working Party on Consumer Product Safety
OECD’s Global Forum on Consumer Policy

Publications

2 October 2024

Empowering Consumers Together

A Roadmap for OECD Policies

This vision paper outlines private sector priorities for the 2024 OECD Consumer Policy Ministerial. It emphasises consumer empowerment, trust, and protection in the digital and green transitions.

Download

protecting consumers on online marketplaces

1 April 2021

Protecting Consumers on Online Marketplaces

This position paper outlines business views on consumer protection in online marketplaces. It emphasises balanced regulation that fosters trust while supporting innovation and competitiveness.

Download